At Swadev Jewels, a brand of Crunchy Fashion, we are committed to protecting your privacy and safeguarding your personal information. We value the trust you place in us and ensure that your data is handled responsibly and securely.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase our handcrafted Indian jewelry. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely through third-party payment providers)
Order History
Customer Support Communications

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral Sources
Cookie Data

This information helps us improve website performance and customer experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide worldwide shipping services
Send order confirmations and shipping updates
Respond to customer support inquiries
Improve our products and website
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory requirements
Send promotional emails and offers (only if you have opted in)

3. International Customers

Swadev Jewels proudly serves customers around the world.

By placing an international order, you acknowledge that your personal information may be processed and transferred across countries solely for order fulfillment, shipping, payment processing, and customer support.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, including:

Payment Gateway Providers
Shipping & Courier Partners
Logistics Providers
Fraud Prevention Services
IT & Website Hosting Providers
Legal or Government Authorities when required by law

All third-party partners are expected to protect your information appropriately.

5. Payment Security

We do not store your complete credit card or debit card information on our servers.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption and secure payment technologies.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance shopping experience
Measure marketing performance

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we take reasonable precautions to safeguard your information, no method of internet transmission or electronic storage is completely secure.

8. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may occasionally send updates about:

New Collections
Exclusive Offers
Product Launches
Seasonal Sales
Special Events

You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.

10. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements

Once the retention period expires, your information is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Withdraw marketing consent
Request information about how your data is processed

To exercise any of these rights, please contact us using the details below.

12. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised Effective Date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Swadev Jewels A Brand of Crunchy Fashion

Email: info@swadevjewels.com